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We offer a 30-day return policy. This means you have 30 days from the date you received your item to request a return.

We will only accept a return under the following circumstances:

1. The item you received is not the one you ordered.

2. The product you received is damaged.

3. The item has not arrived and 30 days have passed since you placed your order.

To be eligible for a return, your item must be unused, with tags, and in its original packaging in the same condition as you received it. You will also need your order number.

To initiate a return, you can contact us at ...email address...

If your return is accepted, we will send you instructions on how and where to send your package.

Items returned to us without our authorization will not be accepted.

All return shipping costs with tracking are the responsibility of the buyer. Unfortunately, we cannot refund any additional costs. Since all products are made to order, we charge a 20% recycling fee for all returned items. We will also deduct the designer commission we paid to the poster designer.

If you have any questions, please contact us at ...email address...

Damage and Problems

Please inspect your order upon receipt and contact us immediately (within 72 hours) if the item is defective or damaged, or if you received the wrong item, so we can evaluate and resolve the issue.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns of sale items or vouchers.

Exchanges

Since each item is made to order, we cannot offer an exchange service.

European Union – 14-Day Cooling-Off Period

Notwithstanding the above, you have the right to cancel or return your order within 14 days without giving any reason if the goods are shipped to the European Union. As described above, the item must be in the same condition in which you received it, unworn, unused, with tags attached, and in its original packaging. You will also need the receipt or other proof of purchase.

Failed Delivery or Return to Sender

Please ensure your name and shipping address are complete and correct when placing your order. Please also include phone numbers with your order. Because all orders are custom-printed for customers, we do not refund returns due to failed delivery, returns to sender, or refusal of delivery.

Duties and Duties

Most orders are free of customs duties or taxes. However, there is a possibility that your country's importing authority may require import duties or taxes prior to release.

We will not refund orders returned to sender due to non-payment of taxes or duties required by the customs or tax authorities in your country of delivery.

Refunds

We will notify you once we receive and inspect your return and let you know whether the refund has been approved. If approved, you will receive an automatic refund to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at ...email address...