Contact & Support
We typically reply within 24 hours (Mon–Fri).
For the fastest help, please use our live chat in the bottom right corner.
💬 Need instant help?
Use our live chat — our AI assistant is available 24/7.
If your question couldn’t be resolved via chat, please use the contact form below.
Tip: include your order number and (if relevant) a photo so we can help faster.
Tip: include your order number and (if relevant) a photo so we can help faster.
Other ways to reach us
- Email: support@defa.store (best after using chat)
- Instagram: @defa.designs